1. Introduction
Welcome to Raha Corner, Aswad! By accessing or placing an order with us (whether online, through Zomato, or in person), you agree to the following Terms and Conditions. Please read them carefully before using our services.
2. Orders and Payments
- All prices listed are inclusive of applicable taxes unless stated otherwise.
- Orders once confirmed cannot be modified or cancelled.
- Payments made online through Zomato or any other partner platforms are processed securely. Raha Corner Aswad does not store or have access to your payment details.
3. Delivery and Pickup
- Delivery times may vary depending on order volume, location, and availability.
- Raha Corner Aswad strives to deliver your food fresh and on time; however, unforeseen delays may occur.
- Customers opting for pickup should collect their orders within the specified time to ensure freshness.
4. Food Quality and Allergens
- We take utmost care in preparing meals to maintain hygiene and quality.
- Some items may contain allergens such as nuts, dairy, gluten, or soy. Customers are advised to inform us of any allergies before placing an order.
5. Refunds and Cancellations
- Refunds are only applicable in cases of incorrect or damaged orders verified by our team.
- No refund will be issued once the food has been delivered in good condition.
- Any complaints must be raised within 1 hour of receiving the order.
6. Third-Party Platforms
- Raha Corner Aswad partners with Zomato and other platforms for online ordering and delivery.
- Any issues related to payments, delivery, or delays made through third-party apps must be resolved directly with their customer support.
7. Intellectual Property
- All content, including logos, menu items, descriptions, and website materials, is the property of Raha Corner Aswad.
- Unauthorised use, reproduction, or modification of our content is strictly prohibited.
8. Limitation of Liability
- Raha Corner Aswad shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our services.
- We are not liable for delays caused by external factors such as weather, traffic, or third-party delivery agents.
9. Privacy Policy
- Your personal information is kept confidential and used solely for order processing and communication purposes.
- We do not share your information with any third party except as required to complete your order.
10. Changes to Terms
- Raha Corner Aswad reserves the right to update or modify these Terms and Conditions at any time without prior notice.
- Continued use of our services constitutes acceptance of the updated Terms.
11. Contact Us
For any concerns, feedback, or complaints, please reach out to us at:
📧 rahacorneraswad@gmail.com
📍 Gurgaon, Haryana, India